Studio Policies
Please review the following prior to your appointment:
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Please arrive 10-15 minutes early to allow time to relax and prepare for your appointment.
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All required appointment questionnaires must be completed prior to your visit.
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Our studio is an adults-only environment. All services are reserved for guests 18 and over.
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To maintain a calm, focused experience, children are not permitted in the studio. Arriving with a child will be treated as a same day cancellation and charged in full.
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Guests arriving more than 20% late to their appointment are considered a same day cancellation, will be treated as a same day cancellation and charged in full.
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Same day cancellations and no-show appointments are charged in full.
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Appointments cancelled, rescheduled or changed with less than 48 hours notice are subject to a 50% fee.
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A valid credit card is required to reserve all appointments. Select services require prepayment and/or non-refundable deposits.
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Future appointments may not be scheduled until any outstanding balances are resolved.
